Online booking and event registration, set up for your business

The short version

• Customers book from your website or a text link — no phone tag.
• Four automatic messages: confirmation, day-before, hour-before, thank-you.
• Free RSVP events or paid tickets, with capacity limits and an attendee list.
• Included in Media Lifeline Pro at $297/mo; RBA sets it up in two weeks.

WHAT YOU GET

What Media Lifeline Pro booking does

Media Lifeline Pro sends each message below automatically. Every message is editable, and RBA writes the copy around your appointments during setup.

1. 1

   Booked

   Instant confirmation email and text with the appointment details.

2. 2

   Day before

   Reminder text so the appointment stays top of mind.

3. 3

   Hour before

   Final nudge with any prep instructions or directions.

4. 4

   After

   Thank-you follow-up with a next step (book, review, or claim an offer).

Reminder timing is customizable — add, remove, or shift any message to fit how your business actually runs.

WHAT IT REPLACES

What Media Lifeline Pro booking replaces

Online booking and event registration are included in Media Lifeline Pro at $297/mo through RBA's partner pricing (regular price $497/mo, setup $0 instead of $1,500). A standalone scheduling tool typically runs $15–50/mo on its own — and it still doesn't talk to your contacts, reminders, or follow-up.

See full pricing and what's included

Yes. Media Lifeline Pro booking syncs two ways with Google Calendar, Outlook, and iCloud, so a slot booked online blocks your personal calendar instantly and a meeting you add by hand shows as unavailable online. Nothing gets double-booked, and you never have to check two calendars before promising a customer a time. RBA connects your existing calendar accounts during setup — you keep using the calendar you already know.

• Two-way sync with Google Calendar, Outlook, and iCloud
• Booked slots block your personal calendar instantly
• Manual appointments show as unavailable online
• Embeds on a website RBA Marketing and Media didn't build

Yes. Media Lifeline Pro takes payment at the moment a customer books or registers, so you never chase money after the fact. For appointments, charge a deposit or the full amount to hold the slot. For events, sell paid tickets with a capacity limit and an attendee list that updates automatically. Free RSVP events run the same way, just without the payment step.

• Deposit or full payment required to confirm an appointment
• Paid event tickets with capacity limits and automatic attendee lists
• Free RSVP events on the same registration page, no payment step
• Payments processed inline — no separate checkout or invoice to chase

RBA configures which services require a deposit and which events sell tickets during setup, around how your business actually charges.

Customers don't always start on your website. Media Lifeline Pro connects to your Google Business Profile “Book” button and to Facebook booking, so a searcher who finds you on Maps or a follower on your page can pick a slot without leaving. Every booking from those channels lands in the same calendar and the same contact record as one from your site, so nothing falls through. RBA wires up each channel during setup.

• Google Business Profile “Book” button connected to your calendar
• Facebook booking for followers who never visit your site
• Every channel feeds one calendar and one contact record
• RBA connects each channel during setup

Every confirmation email and text includes a reschedule and cancel link, so a customer moves their own appointment without calling you. They pick a new open slot from the same calendar, and the old one frees up instantly. If they cancel inside your window, the slot reopens and the next person can take it. You set the cancellation policy and cutoff during setup — say, 24 hours — and Media Lifeline Pro enforces it. You get a notification either way, and the contact record updates automatically.

• Reschedule and cancel link in every confirmation
• Customer picks a new slot — the old one frees instantly
• Cancellation window you set, enforced automatically
• You're notified and the contact record updates

A customer must opt in before they get a single text, and they opt in right on the booking or registration form — a checkbox with clear disclosure that message and data rates may apply. Once opted in, they receive confirmations and reminders. Any reply of STOP ends all messages immediately; HELP returns support info. Media Lifeline Pro records the consent timestamp against the contact, so you can prove who agreed and when. RBA writes the disclosure and opt-in language during setup to match how your business collects bookings.

• Opt-in checkbox on the booking form before any text sends
• STOP cancels all messages; HELP returns support info
• Consent timestamp stored on the contact record
• Disclosure and opt-in copy written by RBA

On the day, open the event on your phone or tablet and you have a live attendee list. Check people in with one tap as they arrive, or hand the device to a greeter. Walk-ups register on the same page and check in on the spot. Each check-in is timestamped and written to that person's contact record, so your follow-up knows exactly who showed. No clipboard, no sign-in sheet to retype, and the list updates live as guests arrive.

• Live attendee list on your phone or tablet
• One-tap check-in, or hand the device to a greeter
• Walk-ups register and check in on the spot
• Each check-in timestamped and saved to the contact

Ticket and deposit payments run through the integrated card processor built into Media Lifeline Pro — no separate checkout, no third-party invoice. Funds settle to your linked bank account on the processor's standard payout schedule, typically within two business days. If you need to refund a guest, you issue it from the transaction in Media Lifeline Pro and it returns to their original card. RBA connects your processor during setup and confirms your payout timing so there are no surprises after your first event.

• Integrated card processor — no separate checkout
• Funds settle to your bank account, typically within two business days
• Refunds issued from the transaction back to the original card
• Processor connected and payout timing confirmed during setup

Yes. Each location gets its own calendar, working hours, and services, but they all sit inside one Media Lifeline Pro account — one login, one contact database. A customer booking an appointment picks the location that serves them, and the right calendar and address show on the confirmation. Routing by service and by team member still works inside each location, and reporting rolls up across all of them so you see the whole business at once. RBA configures each location during setup.

• Each location has its own calendar, hours, and services
• One login and one contact database for every location
• Customer picks the location; the right address shows on confirmation
• Reporting rolls up across all locations

ALSO INCLUDED

Works with the rest of Media Lifeline Pro