AUTHORIZED PARTNER · RBA MARKETING AND MEDIA
Media Lifeline Pro, set up and run for your East Tennessee business
Media Lifeline Pro is an all-in-one CRM and marketing platform made by Media Lifeline. It combines your website, contacts, email and text campaigns, social scheduling, and online booking. RBA Marketing and Media, an authorized partner in Sevierville, Tennessee, sets it up in two weeks and runs it for you.
Month-to-month · No long-term contract · Setup and support included
Published September 20, 2026 · Last updated
RBA Marketing and Media clients across East Tennessee
WHAT IT IS
What is Media Lifeline Pro?
Media Lifeline Pro is an all-in-one CRM and marketing platform made by Media Lifeline. It puts your website, contact database, email and text campaigns, social media scheduling, online booking, automation, and reputation management behind a single login. RBA Marketing and Media is an authorized partner — we buy the platform at partner rates, set it up around your business, and run it for you. It suits small-to-midsize service businesses: contractors, real estate, rental property, retail, tourism, and hospitality. If you already have a website you like, we connect to it; if not, we build one.
WHERE WE WORK
Where we work
RBA Marketing and Media serves Knox, Blount, Cocke, Sevier and Jefferson counties in East Tennessee. Media Lifeline Pro itself is available anywhere in the United States.
BUILT FOR GROWTH
The challenges East Tennessee small businesses face online
You shouldn't need a marketing team to compete online. Here's what we hear from owners every week.
Leads go cold before I call them back.
A form comes in Tuesday. You see it Thursday. They already hired somebody else.
I'm paying for five different tools.
A website host, an email service, a scheduler, a CRM, a social app. None of them talk to each other.
I don't have time to post.
You know social media matters. You also have a business to run. Something has to give — and it's always the posting.
I forget to ask for reviews.
Your happiest customers would leave five stars. Nobody ever asks them.
My website just sits there.
It looks fine. It doesn't generate a single phone call.
Nobody supports me.
When something breaks, you're filing a ticket into a void.
EVERYTHING IN ONE PLACE
What's included in Media Lifeline Pro
Social Media Management
Plan and schedule posts weeks ahead across Facebook, Instagram, and more. Stay visible without hiring anybody.
Learn more about social media managementEmail & Text Newsletters
Send email and text campaigns your customers actually open. Promotions, updates, reminders — every week, on autopilot.
Learn more about email & text newslettersEvents & Booking
Let customers book estimates and consultations straight from your site. Your calendar fills itself.
Learn more about events & bookingContact Management
Every form, call, and message lands in one organized place. Nothing falls through the cracks.
Learn more about contact managementAutomation & Reviews
New leads get an instant text and a booking link, then happy customers are asked for a Google review — all without you lifting a finger.
Learn more about automation & reviewsWebsite & Care
A conversion-built website on Media Lifeline Pro, hosted, maintained, and updated for you. Support from a local team you can call.
Learn more about website care & support
PARTNER PRICING
Why buy Media Lifeline Pro through RBA instead of direct?
You can buy Media Lifeline Pro straight from the vendor. Here's what changes when you buy it through RBA Marketing and Media instead.
| Buying direct | Through RBA | |
|---|---|---|
| Monthly price | $497/mo (vendor list price) | $297/mo (partner pricing) |
| Setup & onboarding | You build it yourself | RBA's standard $1,500 setup fee is waived — we migrate contacts, build your site, write your automations |
| Support | Vendor help desk tickets | A local team you can call in Sevierville, Tennessee |
| Time to live | However long it takes you | Two weeks, done for you |
WHAT IT COSTS TO RUN
What Media Lifeline Pro costs to run
Beyond the monthly plan price, the only separate charge is extra usage credits when you need them. Here's what every plan includes.
| What's included | Details |
|---|---|
| Users | The base plan includes 5 users. Your whole team can work from one login. |
| Usage credits | Every plan includes $10 of usage credits a month — roughly 1,000 texts, 1,000 call minutes or 10,000 emails. Unused included credits don't roll over; purchased credits do. |
| If you cancel | You keep a copy of your website (React/JavaScript files), a CSV export of your contacts, your domain name (you buy it yourself), and your texting number can be transferred. |
| Mobile app | iOS and Android, through the LeadConnector app — available in the Apple App Store and Google Play. |
| Integrations | Google, Outlook and iCloud calendar sync. Deposits or payments at booking. QuickBooks. Zapier and an API. Booking embeds on any website, plus your Google Business Profile "Book" button and Facebook booking. Job and invoicing software. |
| Terms | Month-to-month, no long-term contract. 30-day cancellation notice required. |
See the full pricing breakdown or the FAQ for more.
HOW IT WORKS
How setup works: live in two weeks, done by RBA in Sevierville, TN
- 01
The demo (30 min)
We show you the platform running on your business, not a generic slide deck.
- 02
The build (two weeks)
We migrate your contacts, build or connect your website, and write your first automations.
- 03
The launch
Your first campaigns and automated follow-ups go live. We watch the first two weeks closely.
- 04
The support
Need a price changed, a photo swapped, a new campaign? You ask. We do it. Unlimited.
WHAT CHANGES
What changes in the first two weeks
RBA Marketing and Media sets up Media Lifeline Pro in two weeks. After that, every new lead gets a text with a booking link, and your contacts, texting, email, social posting and reviews all run from one Media Lifeline Pro login.
2 wk
from demo to live
<60s
lead-to-first-text follow-up
1 login
replacing 6 disconnected tools
WHO YOU'LL WORK WITH
A local team, not a help desk
Rich Benjamin · Owner, RBA Marketing and Media
RBA Marketing and Media has built websites and run campaigns for East Tennessee tourism, real estate, and contracting businesses for more than a decade. As an authorized Media Lifeline Pro partner, Rich and his team set up the platform around your business and support it from right here in Sevierville.
What clients say about RBA Marketing and Media
“The quality of the photos and video they produce is outstanding, and they built our website exactly the way we needed it.”
Missy Norris
New Direction Real Estate
Now uses Media Lifeline Pro. Review written before switching, about RBA Marketing and Media's other services.
“They don't just do one thing — they put together a complete marketing package and pushed it out across every network for us.”
Jonathan Lulich
Sensible Concrete Works
Now uses Media Lifeline Pro. Review written before switching, about RBA Marketing and Media's other services.
Case study in progress. We'll share Tim's results here once they're documented.
Tim Bismarck
United Way of Sevier County
PARTNER PRICING
Partner pricing on Media Lifeline Pro
RBA Marketing and Media onboards up to 6 new Media Lifeline Pro accounts each month at $297/mo instead of $497/mo, with setup at $0 instead of $1,500. Partner pricing is available through December 31, 2026. After that, new accounts return to the regular $497/mo rate and the $1,500 setup fee applies — but any account onboarded before the deadline keeps the $297/mo rate for 2 years from signup.
SEE IT FOR YOURSELF
Book a 30-minute demo
We'll pull up Media Lifeline Pro, plug in your actual business, and show you exactly where your leads are leaking today. You get a written follow-up summary within one business day whether you move forward or not.
30 minutes · Screen share